When will my order Ship?

We aim to ship your order within 2-7 days from receiving it. We ship via Evri for orders in England,Scotland and Northern Ireland. We ship with Royal Mail for any other locations and international orders.

How long does shipping take?

Please visit the Evri and Royal Mail website to enquire about lead times. Once your order has been fulfilled on our end and you have received your tracking details.

 

If my order contains "Pre-Order" item/s, will I receive everything at the same time?

All Orders are processed and sent as one, therefore if your order contains "Pre-Order" item/s, your package will be dispatched when the item/s become available. We suggest that if you require the in stock item/s prior to the expected date of the pre-order item/s, please place two separate orders.

How do I contact customer support?

Should you need to contact us, please email tulipandrosee@gmail.com or send us a message via our contact page on our website or over on our instagram page @tulipandrose_

As we're a small family run business, please allow 24-48 hours for a response.

STILL HAVE QUESTIONS?

Send us an email so we can help!

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